Find answers to common questions
Go to Create Video, enter a topic, pick a voice and style, then click Create. Your video is ready in about 60 seconds.
The free plan includes 5 videos per month. Limits reset on the 1st of each month. Upgrade to Starter ($15), Creator ($35), or Business ($69) for more.
You can publish directly to YouTube Shorts, TikTok, and Instagram Reels from the dashboard. Twitter/X is also supported. Connect accounts in Settings → Connected Accounts.
All videos are produced in vertical 9:16 format (1080×1920), optimized for TikTok, Instagram Reels, and YouTube Shorts. Duration is typically 30–90 seconds.
Go to Settings → Billing and click Upgrade. You can choose monthly or annual billing — annual saves ~40%.
Yes, anytime. Go to Settings → Billing and click Cancel Subscription. You keep access until the end of your current billing period.
We don't offer refunds for partial billing periods, but if you have an issue contact us at support@ranklyai.store and we will do our best to help.
We accept all major credit and debit cards via Stripe (Visa, Mastercard, Amex, Discover). Apple Pay and Google Pay are also available at checkout.
Yes! After the script is generated in Step 2, you can edit it directly before creating the video. You can also use the Rewrite, Score, and A/B test tools to improve it.
From the Dashboard, click the download icon on any completed project card. Videos are stored for 30 days.
Yes! Use the Translate button in Step 2 to translate your script to 20+ languages before creating the video.
Bulk Create lets you generate up to 10 videos at once from different topics. Available on Creator and Business plans. Access it from the Dashboard or top nav.
Go to the login page and click "Forgot password?" Enter your email and we'll send a reset link.
Email support@ranklyai.store with your account email and we will delete your account and all associated data within 7 days.
Yes. Passwords are hashed, all connections use HTTPS, and payment data is handled by Stripe — we never see or store your card details. See our Privacy Policy for full details.